Chatr VoLTE Shutdown

Chatr VoLTE Shutdown

Najib Abubaker|
Chatr is shutting down its 3G network, which means customers will need phones that support VoLTE (Voice over LTE) to keep making calls and texts. If your device is 3G-only or doesn’t support VoLTE, it may stop working for voice service once the shutdown is complete. The good news: many affordable used and refurbished phones — like the iPhone 11, Samsung Galaxy S24 FE, and Motorola Moto G 5G — are fully VoLTE-compatible and available through UsedPhonesCalgary. Upgrading now ensures better call quality, reliable connectivity, and peace of mind as networks modernize.

What the “Chatr VoLTE Shutdown” Means — And How to Stay Connected

If you're using Chatr or considering one of their plans, you’ve likely heard that their 3G network is being phased out. That means certain phones will no longer be able to make or receive calls or texts unless they support VoLTE (Voice over LTE). If you own an older device, this could affect you — here’s what to know, plus some solid phone upgrade options you can buy used or refurbished (often cheaper, still reliable).


🔍 What Exactly Is Happening

  • Chatr (along with other Canadian carriers) is retiring their 3G network to make room for more efficient and modern technologies. After 3G is shut off, voice calls and texts will rely on VoLTE, which runs over the LTE (4G) network.

  • Phones that are 3G-only, or those that support 4G but don’t support VoLTE, may stop being able to place or receive voice calls or SMS once 3G is gone.

  • Even phones with LTE can sometimes need software / carrier firmware updates for VoLTE to fully work (or require VoLTE activation in settings).


⚠️ Who’s Likely Affected

You’ll want to double-check if you:

  • Have a device that is 3G-only, or older LTE phones that were never updated for VoLTE.

  • Bought a phone used / refurbished without verifying full 4G + VoLTE compatibility.

  • Use Chatr’s service but haven't updated your phone in several years.


🛠 Best Steps to Take

  1. Check your phone's specs to see whether it supports VoLTE. Look under Settings → Cellular / Network for options like “Voice over LTE” or “VoLTE calls.”

  2. Update your phone’s software / firmware. Sometimes VoLTE support is added via updates.

  3. Confirm with Chatr that your phone is provisioned properly for VoLTE (sometimes SIM or network settings matter).

  4. If your device won’t work post-shutdown, plan to upgrade. You don’t have to buy new — good used / refurbished VoLTE-capable phones exist, giving you both savings and compatibility.


✅ Good VoLTE-Capable Phones You Can Buy Used or Refurbished

Here are a few devices that do support VoLTE and are often found in the used / refurbished market. If you shop at UsedPhonesCalgary or similar stores, these are good models to watch out for. Clicking the products below will take you to listings so you can compare prices and condition.

Here are some of the top picks:

  • Apple iPhone 11 – Solid iOS option; VoLTE is fully supported. Good battery life, still getting software updates.

  • Samsung Galaxy A16 4G/5GAffordable  model with VoLTE; a good pick if you’re trying to stay under a tighter budget.

  • Motorola Moto G 5G (2021) – Budget 5G with VoLTE; decent specs for the price.

  • Samsung Galaxy A53 5G – More premium mid-range option with a nicer display and stronger camera setup.

  • Samsung Galaxy S24 FE – If you want a newer flagship with all modern features / futureproofing.


🌟 How UsedPhonesCalgary Helps You Avoid Surprise Disruption

If you buy from us (or similar reputable refurbished/used phone shops), here’s how we make sure you aren’t caught off-guard by the 3G shutdown:

  • We label whether a phone is VoLTE compatible (or can be made so) in the product listing.

  • All phones are unlocked / SIM unlocked, so you can switch to Chatr or other carriers easily.

  • Each comes with a warranty (or return period) to cover device defects, including connectivity issues.

  • We support you with testing (IMEI verification, checking lock / blacklist status) so you won’t end up with a device that fails to connect or be recognized by Chatr.


📅 Key Timeline & What to Watch

  • Carriers like Chatr will send out notices to customers about the shutdown. If you haven’t gotten one yet, check your account or contact support.

  • The shutdown date may vary by region/network; keep an eye on official Chatr / CRTC announcements.

  • If your phone works today but is getting older (battery degraded, firmware outdated), now is a good time to upgrade rather than risk being left without reliable service.

  • Check the chatr Volte Tool to see if your device is compatible.

⚡ Bottom Line

If your phone supports VoLTE (or can be updated to), you’ll probably be fine after Chatr’s 3G shutdown. If not, upgrading to any of the models above (used/refurbished) gives you peace of mind, modern features, and ensures your voice calls/texts continue working.

Back to blog